It is important to align your lead-time and transit time with your suppliers. It is also just as important to understand the differences between the two.
Lead time is the time it takes to process an order from the time the order is placed by your customer. This is the time elapsed from when the customer places and order with your site and the time it takes for you to place an order with us, have it picked, packed and tracking generated.
Lead times can be found in our master data feed and our general announcements.
In addition to lead time, transit time must be taken into account. Transit time is the time it take for the packed to reach the recipient once the order is processed. As a rule of thumb, transit time is generally 3 days but can be longer or shorter depending on the carrier, origin, and destination.