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Order cancellation policy

Cancellations of NOT guaranteed. If you need to cancel an order, write an e-mail to [email protected] right away. Cancellations are also subject to a 25% restocking fee if canceled within the time frame of the lead time. Please check our mess

How long does it take to process an order?

Most orders ship on the same or the next business day. You should allow up to five (5) business days for order processing. Our carriers make multiple pickups from us throughout the day with the latest cutoff time at 6:30 p.m. Certain types of orders,

Why hasn't my tracking number updated yet?

When we ship packages out, they get picked up in bulk by USPS and scanned at a Central Distribution facility. This is when the tracking number is updated. The packages then get scanned when they are in route. They do not scan the packages when they c

What is the GreenDropShip Return Policy?

Returns/refunds are a normal part of running an online store, so you'll need to have a return policy in place. Requests for returns must be submitted within thirty (30) days of receipt of the package. To learn more, make sure you check out the follow

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