GreenDropShip logo
GreenDropShip logo

All articles

Order Status

Order cancellation policy

Order Cancellation Assurance: We cannot guarantee the cancellation of orders once placed. To request a cancellation, immediately contact our support team by email or chat. Verification Process: All orders are subject to a verification process by our

How long does it take to process an order?

Most orders ship on the same or the next business day. You should allow up to five (5) business days for order processing. Our carriers make multiple pickups from us throughout the day with the latest cutoff time at 6:30 p.m. Certain types of orders,

Why hasn't my tracking number updated yet?

When we ship packages out, they get picked up in bulk by USPS and scanned at a Central Distribution facility. This is when the tracking number is updated. The packages then get scanned when they are in route. They do not scan the packages when they c

What is the GreenDropShip Return Policy?

Returns/refunds are a normal part of running an online store, so you'll need to have a return policy in place. Requests for returns must be submitted within thirty (30) days of receipt of the package. To learn more, make sure you check out the follow

Powered by